Cell Industry Finally Acts on Smartphone Theft Prevention
Each device manufacturer and operating system signatory of Part I of this "Smartphone Anti-Theft Voluntary Commitment" agrees that new models of smartphones first manufactured after July 2015 for retail sale in the United States will offer, at no cost to consumers, a baseline anti-theft tool that is preloaded or downloadable on wireless smartphones that provides the connected capability to:
- Remote wipe the authorized user's data (i.e., erase personal info that is added after purchase such as contacts, photos, emails, etc.) that is on the smartphone in the event it is lost or stolen.
- Render the smartphone inoperable to an unauthorized user (e.g., locking the smartphone so it cannot be used without a password or PIN), except in accordance with FCC rules for 911 emergency communications, and if available, emergency numbers programmed by the authorized user (e.g., "phone home").
- Prevent reactivation without authorized user's permission (including unauthorized factory reset attempts) to the extent technologically feasible (e.g., locking the smartphone as in 2 above).
- Reverse the inoperability if the smartphone is recovered by the authorized user and restore user data on the smartphone to the extent feasible (e.g., restored from the cloud).
In addition to this baseline anti-theft tool, consumers may use other technological solutions, if available for their smartphones.
The issue of often violent, sometimes deadly, smartphone thefts has been an active topic in the media and in this blog. Until recently public comments from CTIA focused on the the issue of protecting information on your smartphone by passwords and remote erasing, and paid scant attention to the fact that smartphone were generally stolen for their resale value not their information. This this week’s announcement is a great step forward for the cellular industry paying attention to the “unintended consequences” of their remarkable growth in recent years. Communications technology should enhance life, not threaten it.
CNET reported that New York Attorney General Eric Schneiderman and San Francisco District Attorney George Gascon have concerns about the new CTIA announcement:
"While CTIA's decision to respond to our call for action by announcing a new voluntary commitment to make theft-deterrent features available on smartphones is a welcome step forward, it falls short of what is needed to effectively end the epidemic of smartphone theft. We strongly urge CTIA and its members to make their antitheft features enabled by default on all devices, rather than relying on consumers to opt-in."
(Note to CTIA: CNET is owned by CBS so you might want to boycott them because they agree with San Francisco on this issue.)
But this announce is a good step forward to improving the safety of smartphone users. Even if not all users opt-in, “herd immunity” would apply if the vast majority of users activate the feature. However since there are indications the the electronic serial numbers of many cell phone models are presently changeable as an “undocumented feature”, this will only apply if the new system is robust in the face of tinkering by overseas nerds who stand to make >$100/stolen phone if they can reactivate the phone for sale in their country.